Susan Kimball is a marketing coach at Nexstar Network who focuses on helping residential service contractors succeed in the fast-changing world of the web. For more than 20 years she has guided businesses, from start-ups to multi-nationals, through the complex digital landscape. Kimball is continually intrigued by where technology and Google are taking us (machine learning, anyone?), and she works to stay in the know with what’s in, what’s out and what the future holds in the internet marketing world. To learn more, call 888-251-9188 or visit www.nexstarnetwork.com.