There is no denying customer reviews are extremely valuable. According to BrightLocal’s 2017 Local Consumer Review Survey, 85% of consumers trust online reviews as much as personal recommendations. Reviews legitimize your business, and show why you’re great. Having little or no reviews can indicate that you’re less experienced.
Nowadays, when someone needs a service, they turn to Google. And 56% of people will click on a company’s Google listing solely because it has positive reviews, even if it’s lower on the search list.