No matter what industry you are in, professionalism and efficiency are vital to your success. When you are in an industry where you are trusted to be in or near people’s homes and businesses — such as those of us in the plumbing industry — it is an even bigger deal.
Establishing trust and maintaining a consistent work ethic is a must-have for any company that wants to grow. After all, how many of us get the best referrals from word of mouth? People won’t refer your company if you don’t do the work well or if you give some other indication you don’t know what you’re doing. This includes how efficient you and your crews are before, during and after the job.