Buoy Labs and CCHS announce partnership
Network of licensed plumbers to install smart home device for water
Buoy Labs announced its partnership with Cross Country Home Services (CCHS), offering a nationwide, on-demand network of licensed plumbers to install the Buoy smart home device for water, and to make repairs or provide other plumbing services in response to Buoy insights. Buoy is rolling out nationwide access to these on demand services for its customers through the Buoy app.
Buoy is a consumer IoT device that attaches to a home water line, provides real-time and segmented water usage data, alerts homeowners to costly leaks, and gives users the power to shut off water remotely. With this partnership, CCHS continues to evolve as a data-driven and digital-forward company moving into the connected home space.
Every home leaks about 10% of its overall water use, costing homeowners money on their rapidly rising water bill, and costing the homeowners insurance industry nearly $9 billion per year for claims from water damage due to leaks. And, with U.S. homeowners spending a record $361 billion on home repairs, maintenance, and remodeling in 2016 (Joint Center for Housing Studies of Harvard University) — and only one-third of that money spent on discretionary projects — it’s more important than ever for homeowners to have on-demand access to qualified repair professionals.
In line with its commitment to service delivery excellence, CCHS maintains service-level agreements throughout 48 states and Washington, DC, ensuring that every homeowner who needs a plumber receives high-quality service, and that the plumbers’ scope of work and availability is clearly stated and uniform across the network. The integration of the expansive CCHS network with the Buoy app brings a strong, stable presence to the world of smart home technology, and peace-of-mind for customers. In addition to the seamless digital experience offered, CCHS also provides live agents for support, for those customers that prefer that option.
Cross Country Home Services. www.cchs.com