RIDGID, a manufacturer of hand and power tools, has launched RIDGIDConnect-a subscription-based, online business tool designed for service professionals and contractors who create or use digital information. 
   Called a "first-of-its-kind platform," RIDGIDConnect provides the ability to share and store digital assets such as diagnostic job site photos and videos, job reports and histories, maintenance records, customer lists and other business files, which in turn simplifies external and internal communication, as well as the recordkeeping process.
   "While developing RIDGIDConnect, we conducted hundreds of hours of research with professionals to identify their needs and make sure the tool could easily and quickly be adopted to help manage their digital assets," said Jay Gatz, RIDGID's vice president of strategic planning. "Based on our research, we were able to develop an online business solution so professionals like plumbers, HVAC technicians and facility managers, have the opportunity to consolidate and access items associated with a particular job in one location, then communicate this information with pertinent parties, thus increasing their effectiveness and efficiency. We like to say it's an electronic medical record for each of their customers."
   The "share" aspect of RIDGIDConnect allows professionals to overcome communication challenges previously associated with digital media assets. RIDGIDConnect subscribers have the ability to prepare and send detailed, professional job reports, edit and narrate digital media (videos and photos) and control recipients' access privileges. In addition, RIDGIDConnect "stores" and protects digital assets on a secure and continually backed-up system, including detailed customer lists and job histories, uploaded digital media from inspection tools (any manufacturer) and digital recording devices, and more. 
   To register for a free 30-day trial or for additional information about RIDGIDConnect, visit the Web site.