Got a Match?
by Bruce Rudman
February 12, 2008
‘No-Match’ letters generate controversy with employers
As all employers should know, when hiring a new employee, you must have the employee fill in an I-9 form issued by the federal government. The employer thereafter files W-2 forms each year with the Social Security Administration. According to the U.S. Immigration and Customs Enforcement Agency, as many as 4 percent of the 250 million wage reports that are received by the SSA do not match the Administration’s records. When this occurs, the SSA issues a “no-match” letter to the employer, stating that the name or corresponding Social Security account number submitted for a certain employee does not match the agency’s records. Similarly, no-match letters are sometimes also issued by the Department of Homeland Security, notifying the employer that the immigration status or employment authorization documentation presented or referenced by the employee is not consistent with the Department’s records. The Department of Homeland Security had enacted a new regulation, which some argued would result in the termination of employees whose SSA discrepancies were not resolved within 93 days of receipt of a no-match letter. According to the new regulation, if an employer did not respond to a no-match letter, the Department of Homeland Security could conclude that the employer had “constructive knowledge” that the employee was not authorized to be in the U.S. and could be subject to prosecution. A federal court issued a preliminary order stopping enforcement of the new rule, which the court found could result in irreparable harm to innocent workers and employers. The AFL-CIO, among others, filed a federal lawsuit in the Northern District of California, seeking to prevent the government from enforcing the new regulation. The Union argued that the no-match letter would serve to undermine all workers’ labor rights, and that the majority of these letters were based on error-filled Social Security Administration records. The Department of Homeland Security suggests that the new regulation merely reiterates that employers should remain accountable for the workers they hire, and it clarifies the steps employers should take to resolve mismatches identified in the letters issued by the SSA. According to ICE, there are other reasons for a mismatch between the employer and the SSA records, including transposition errors and name changes following marriage that are not reported to the SSA. Employers are told not to assume that the mismatch is the result of any wrongdoing on the part of the employee, but it was argued before the federal court that employers, out of fear of being prosecuted, would nevertheless terminate employees who could not reconcile problems with their social security or other employment information. The DHS regulations specify the following steps that employers should take upon receipt of a no-match letter:
1) Verify within 30 days that the mismatch was not a result of a record-keeping error on the employer’s part;
2) Request that the employee confirm the accuracy of the employment records;
3) Ask the employee to resolve the issue with SSA;
4) If these steps lead to the resolution of the problem, follow the instructions on the no-match letter itself to correct the information with SSA and retain a copy of the verification with SSA; and
5) Where the information cannot be corrected, complete a new I-9 form without using the questionable social security number and instead using approved documentation presented by the employee that conforms with the I-9 document identity requirements, including a photograph and other biographic data.
ICE cautions that, “Employers unable to confirm employment through these procedures risk liability for violating the law by knowingly continuing to employ unauthorized persons.” The word “knowingly” is the problem with the regulation. Unfortunately, if the employer cannot resolve any record keeping discrepancies, the employer will then have a “Catch-22” on his hands and either have to terminate the employee or face the risk that DHS will find the employer had constructive knowledge that the employee was unauthorized to work, which means that the employer will be violating the law and can be prosecuted. The latest ruling from the federal court came down on October 10, 2007. This halted enforcement of the new regulation. As we learn more, we will report the decision of the federal court. If in doubt, before terminating any employee, you should discuss that action with a lawyer practicing employment litigation to avoid any potential liability on your part.
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